The Outage area will display information for any service issues we’re currently working on. Log into your Mediacom Account (click here) or MobileCare app (iOS or Android) using your Mediacom ID. Arris SB6183 Budget Friendly686 MbpsCheck Price1 fila más How do I report an outage to Mediacom?īy phone: Call 1-or schedule a time for a rep to call you….Here’s a list of keywords to text Molli, Mediacom’s virtual assistant, for instant answers:Report an outage: OUTAGE.Check your balance: BALANCE.Forgotten Wi-Fi password: WIFI PASSWORD.Data usage: USAGE. Netgear CM1000 DOCSIS 3.1 Modem1 GbpsCheck Price5. Netgear CM1200 High Performance2 GbpsCheck Price3. What modems work with Mediacom?ĥ Best Mediacom Compatible Modems (2021)DeviceSpeedCheck Now2.
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You may choose to purchase your own modem, whether from Mediacom or at retail. To ensure you are experiencing optimum Internet speed performance, Mediacom suggests the use of a DOCSIS 3.1 certified modem. Can you use your own modem with Mediacom? To request a return box, send your account number to or reach out to the service team on Facebook or Twitter. You can also ask Mediacom to send you a return box. Where do you return Mediacom equipment? You can return your Mediacom equipment to your local Mediacom office. Your Mediacom cancellation fee is reduced by a prorated amount for each day that you have services. Mediacom does offer a 10-day grace period that allows you to pay your bill without services being shut off. It may take up to 7 days to process cancelation requests on Mediacom side. How much does it cost to cancel Mediacom?Ĭommon Issues When Canceling the Mediacom Service Early termination fees (ETF)-$240 on two and three year contracts and up to $120 on a one-year contract. You may cancel this Commitment Agreement without an ETF within 90 days of signing this Commitment Agreement, provided that your account is in good standing, by calling Mediacom’s Customer Service Department at 1-returning any equipment and paying all outstanding amounts owed. This is likely more than enough to get you by if your hotspot needs are limited to on-the-go usage or home internet backup.Ĭancellation Window. In this case, it’s the $75/month Unlimited Extra plan with 15GB of dedicated mobile hotspot data. Like Verizon, AT&T offers a less expensive plan that also includes a sizable hotspot. Chances are you don’t need that much, or would be fine with medium quality, which gives you up to around 200 hours. Even with video streamed in high quality you could manage 100 hours per month. How much GB is unlimited data?ġ00GB data (or 100000MB) is functionally almost unlimited.
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You will be prompted to sign in with your Mediacom ID associated with your account. How do I check my Mediacom Internet usage?Ĭheck your Internet Usage You can easily monitor your internet usage to make sure you have no internet overage throughout the month by visiting !/Log/In.
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If bandwidth usage of an account exceeds the amount of the applicable Monthly Usage Allowance, Mediacom may charge and Customer agrees to pay an additional monthly usage fee equal to ten dollars ($10) for each additional whole or partial block of 50 GB of usage (“Additional Monthly Usage Fee”). Mediacom Discounts For Seniors Overview You can get the best discount of up to 50% off. Mediacom internet packages and pricingPackagePrice*Download/upload speeds up toInternet mo.Download: 100 Mbps Upload: 10 MbpsInternet mo.Download: 200 Mbps Upload: 20 MbpsInternet mo.Download: 500 Mbps Upload: 30 Mbps1 Gig$79.99/mo.Download: 1,000 Mbps Upload: 50 Mbps1 more row Does Mediacom offer senior discounts? How much does Mediacom charge for Internet?